The on-line shop, hereinafter referred to as BonazziWine, is the exclusive property of the Azienda Agricola Bonazzi Dario and Fabio Via Valpolicella, 24 – 37029 S. Pietro in Cariano (VR).]
PURSUANT TO DLGS 206/2005.
Legal guarantee of conformity:
The products purchased on www.bonazziwine.it enjoy the legal guarantee of conformity of the goods, art.128 and ss. Consumption code.
The legal guarantee is valid for two years and must be asserted by the consumer within two months from the discovery of the defect.
Online dispute resolution:
Pursuant to the European Union Regulation no. 524/2013, we inform the Consumer resident in Europe that the European Commission has set up an online platform that provides an alternative dispute resolution tool.
This tool can be used by the European Consumer to resolve in a non-judicial manner any dispute relating to contracts for the sale of goods and services stipulated in the network and / or deriving from them.
Consequently, if you are a Consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract stipulated on this site.
The European ODR platform is available at the following link.
In case of disputes:
These General Conditions are governed by Italian law as well as each Contract of Sale and subject to Italian jurisdiction. Any dispute relating to the General Conditions or Sales Contracts will be the responsibility of the consumer’s domicile or domicile.
For your complaints:
Phone: +39 045 7702469
BonazziWine.it, is not responsible in the same way of the contents of the sites present through links of reporting within BonazziWine.it itself.
BonazziWine.it apologizes for any errors in spelling, typing, translation of texts and is released from any liability for moral or material damage derived from them.
In the case of defective goods:
In the case of damaged shipping
If you receive packages from BonazziWine.it visibly damaged by the courier, (broken packaging or visibly stained by the leakage of wine from any broken bottles) you can do as follows:
In the event of exhaustion of the broken product, you will be contacted for a possible replacement if you will not find in our catalog no replacement products, BonazziWine.it will return the sums paid.
Any shipping costs for the return to the sender of the damaged package and return of the new one are completely at our expense.
Information on the right of withdrawal
Purchases on the BonazziWine.it website are subject to the provisions of Legislative Decree 206/2005 and Legislative Decree 21/2014, which guarantees you the right to withdraw, for any reason, from the purchase contract.
Conditions of the right of withdrawal (pursuant to the Legislative Decree 206/2005 of the Legislative Decree 21/2014)
You have the right to withdraw from the contract, without giving any reason, within 14 days. The withdrawal period expires after 14 days from the day on which you received the goods in which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an explicit declaration, for example a letter sent by email to email@example.com or by ordinary mail to the following address: Via Valpolicella , 24 – 37029 S. Pietro in Cariano (VR)
To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
Model withdrawal form – pursuant to Article 49, paragraph 1, lett. h)
Azienda Agricola Bonazzi Dario e Fabio
Via Valpolicella, 24 – 37029 S.Pietro in Cariano (VR)
(+39) 045 7702469
With the present I / we (*) we notify the withdrawal from my / our (*) contract of sale of the following goods / services (*)
Ordered (*) / received (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s)
(only if this form is notified in paper format)
(*) Delete the wording useless.
Effects of withdrawal
If you withdraw from this contract, you will be reimbursed for all payments you made in our favor, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery from we offer) without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. The refund may be withheld for more than 14 days only until you have demonstrated that you have returned the goods or until they have been received by us, whichever situation occurs first.
These refunds will be made using the same payment method used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, no costs will be incurred as a consequence of such reimbursement. The reimbursement may be suspended until receipt of the goods or until the consumer demonstrates that he has sent back the goods, if earlier.
You are only responsible for the diminished value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
You are requested to return the goods or deliver them to us without undue delay and in any case within 14 days from the day in which you have communicated your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period.
Azienda Agricola Bonazzi Dario e Fabio
Via Valpolicella, 24
37029 S.Pietro in Cariano (VR)
The direct costs of returning the goods will be at your charge.
The purchased good must be substantially intact; we recommend paying the utmost attention when preparing the package, for example using the original packaging.
Exclusions to withdrawal
The right of withdrawal is excluded in the following cases provided for by Article 59 of the Consumer Code:
the supply of tailor-made or clearly personalized goods;
the supply of sealed goods that can not be returned for hygienic reasons or related to health protection and have been opened after delivery;
the supply of goods which, after delivery, are, by their nature, inseparably mixed with other goods;
the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the sales contract, whose delivery can only take place after thirty days and whose actual value depends on fluctuations on the market that can not be controlled by the professional;